Terms & Conditions

Disclaimer: We strive to be accurate and up-to-date on our website but errors may occur. You will be advised of any major error promptly. Product prices and specifications are subject to change without prior notice.

Shipping: Some large items will incur an oversize charge by UPS or FEDEX. In some cases, item/s might be shipped via freight. Any items ordered that are not in stock will be placed on backorder unless otherwise specified by the customer. All orders are shipped in perfect condition. Claims for damage must be noted on the carrier's bill of lading and claimed accordingly within 14 days of delivery.

International Orders: Any order shipping outside of the US will have an additional shipping cost that is different than our flat rate options. We will email you with a quote for shipping and await your approval before sending your items. Any quotes for shipping do not include any duties or taxes that might impact your delivery.

Warranty: Products are warranted by the manufacturer. For installed merchandise that is within warranty please reach out to our customer service team, or the manufacture directly. StoreForParts.com shall not be liable, under any circumstances, for consequential or incidental damages.

Returns & Refunds:

We want you to be satisfied with your purchase. If you decide to return an item for any reason, including if the item does not fit, is no longer needed, or you ordered the wrong part, you may return it subject to the terms below.

Customer Responsibility for Return Shipping

Customers are responsible for all return shipping costs for returns requested for any reason other than a confirmed defective or damaged item. This includes returns because an item does not fit, was ordered incorrectly, is no longer needed, or the customer simply changed their mind.

Return shipping costs are not refundable.

Please contact our customer service team before returning an item so we can provide the correct return address and instructions.

Condition of Returned Items

To receive a refund, returned items must be in new, unused, and saleable condition and include all original parts, accessories, documentation, and packaging when applicable.

New and saleable condition: No restocking fee will be charged.
Missing parts or returned damaged: Subject to a 45% restocking fee.
Used or installed items: Cannot be returned for a refund and will be sent back to the original purchaser at the customer's expense.
Returns missing original packaging: Subject to a 20% restocking fee.
Orders returned due to an incorrect shipping address or refused delivery: Subject to a 20% restocking fee.

Once your return is received and inspected, the applicable refund will be issued to the original payment method. Original shipping charges are not refundable.

Defective Items

If you believe an item is defective, please contact our customer service team before returning it. We will work with you to determine whether the issue is covered under the manufacturer's warranty.

If the item is confirmed to be defective and is within the applicable manufacturer's warranty period, we can assist with obtaining a replacement at no charge, subject to the manufacturer's warranty terms.

Damaged Items

Any damage must be reported to us within 14 days of delivery. Please contact customer service and provide photos of the damaged item and packaging.

Damage reported after the 14-day period may not qualify for a credit, refund, or replacement.

Important

Do not return an item without first contacting our customer service team. We will provide you with the appropriate return address and instructions for your specific order.

By returning an item, the customer acknowledges responsibility for the return shipping costs unless the return is due to a confirmed defective or damaged item covered under the applicable warranty or our shipping-damage policy.

We understand you have many options nowadays and we appreciate your business!